Disabled parking

חניה תת קרקעית נגישה

There are 7 parking spaces for the disabled for regular vehicles in an underground car park (height 2.20)
High vehicles can park at the bus parking area at the main entry level (prior arrangement with the accessibility coordinator is required).
Parking distance from entrance to 15 meters on accessible road.
Disabled parking can be requested (only for persons with a disability ID card) when booking a room.

Disabled Entrance

דלת כניסה ראשית 110 סמ

The entrance from the disabled parking space in the parking lot to the hotel is via an elevator that reaches the lobby level and from there about 5 meters to the entrance. From the underground parking to the entrance there is a ramp with a moderate incline (height 20 cm).

From the parking on the entrance lobby level there is a ramp at a standard incline (about 20 cm in height).

At the main entrance to the lobby there is an accessible door next to a revolving door, the guard at the entrance provides assistance in opening the door.

The entrance door is 110 cm wide.

Public Restrooms

אייקון שירותי נכים

Public Restrooms are located at the S level with accessible restroom.
Accessible restroom size 170*148 cm, has L handholds and folding hand rail, door opens out, door entrance 90 cm, maneuvering surface in front of the door 176*115 cm.

Front Desk

דלפק 110 סמ עם לולאת השראה

The service and information desk are 110 cm high and have a signature board.There is a hearing aid system for people with hearing disabilities.


Swimming Pool

בריכת מלון מלכת שבא אילת

The access to the pool is through the left side of the lobby; access to the pool for disabled is with a pool lift or stairs with handrail. 

Staff assists with supplying pool towels (towel counter is not accessible).

There is a shaded and paved area near the pool.

The pool restaurant is not accessible. Waiter service can be requested around the pool.

There the pool area does not have accessible showers nearby, as an existing building there is no way to build showers by the pool.

The nearest accessible restroom is on the spa level.

Makeda Guest Restaurant

בר ארוחת צהריים- מלון מלכת שבא

The way to the guest restaurant is accessible, tables and chairs are accessible (you should ask the dining room staff for an accessible area or request chairs with armrests).

Self-service buffet is accessible (buffet height 90 cm, depth up to 60 cm. Plates are collected from a 45 cm high shelf).

The cold drinks station is accessible, the hot drinks point is not accessible (you may ask for staff assistance).

It is possible to reach the buffet independently, staff assistance can be requested. 

Children's Club

חופשה עם ילדים

The children’s club is accessible. Chair with armrests can be requested.

Sheba Spa


The spa is accessible, the Jacuzzi level is accessible and there is also a lift into the Jacuzzi.

The entrance door to the treatment room is 87 cm, the aisles in the treatment room are over 130 cm wide, and the electric treatment bed can be lowered to 45 cm.

In the showers there is a chair and handrails.

Elevators in the hotel

ככה נראית הכניסה למלון מלכת שבא

Elevator dimensions 171 * 174 cm, elevator entrance is 110 cm. There is a public address system that calls the floor number; there are accessible buttons in the elevator.


Audio aids for hearing disabilities

לולאת השראה בדלפק מודיעין

There are audio support kits at all hotel service counters (reception, spa, halls, attractions desk, information desk and drugstore(.

You can order a room audio aid kit that includes an accessible phone, an accessible bell, an accessible alarm system, and a TV amplification system.

It is recommended to reserve a kit when booking the room.

There are subtitles on the televisions (like hidden captions on regular channels).



בית הכנסת במלון מלכת שבא

The synagogue is located on the second floor, entrance door is 87 cm wide, there are no stairs in the Synagogue. There aisles between the chairs are narrow however accessible chairs may be placed in the front row easily and comfortably.
The prayer platform (Bima) is not accessible.
You may request an accessible chair.

Conference halls and events

אולם כנסים כנען

Halls on the lobby level are accessible.
The S-level halls are accessible using a platform lift for people with disabilities.
We recommend to inform the hotel of accessibility requirements when booking an event.

Karibu Restaurant

מסעדת הקריבו

The accessible way to the restaurant is through the lobby (from the hall entrance area, lobby level.
The main entrance is the accessible entrance.
The restaurant has an accessible restroom.
There are accessible tables and chairs, please inform us of this requirement in advance.
There is an accessible menu on tablet devices, you can request a menu description from the service team

Disabled rooms

חדר דלקס

The hotel has 6 accessible rooms, which are double deluxe rooms, all on the 2nd floor.
The even numbered rooms have marina view and the odd numbered rooms have sea view.
The closest room to the elevator is 38 meters away, the room farthest from the elevator 55 meters away.
Entrance door width is 87 cm
All aisles in the room are over 80 cm wide; the bed can be moved at your request.
The rooms have a small balcony with a threshold – not accessible.
There are no chairs and tables in the room.
There is a living room table and a sofa, table height 73-80 cm, table width 90 cm.
The height of the switches is 1.20 cm
Height of the bed is 52 cm.
You can order a room audio aid kit that includes an accessible phone, an accessible bell, an accessible alarm system, and a TV amplification system.

In the bathroom
The width of the front door is 81 cm and opens out.
Size of the toilet space is 170 * 240 cm
There is an L-mount and a folding mount next to the toilet.
Shower size is 160 * 115 cm
There is a handhold in the shower.
There is a chair in the shower.

Additional services

פעמון צלצול בקבלה

A hotel guest holding a disabled parking card is entitled to free parking for the duration of the stay in a disabled parking space.

Height of the bed can be adjusted and furniture rearranged at guest request.

At the guest’s request, assistance is provided in receiving / returning towels at the pool.

At the guest’s request, we provide escort throughout the hotel for guests with visual disabilities.

At the request of the guest, disabled parking can be reserved for guests requiring disabled parking space – advance notification is required.

Audio systems (amplifiers) are installed in the halls, and accessible furniture is available.